503 Error After Enabling LiteMage

[joseph fulton]

Hi,

Everything has been working for the most part with LiteMage, still just working out how to get things configured but today I was going to enable it and now I get a 503 error everytime I enable LiteMage. I haven't been able to figure out what is the matter. I don't have a maintenance flag. I'm using the latest version and it was working fine except for my limited knowelge of how to configure it but it would always come on without a glitch. Now a 503. Any ideas about what the trouble could be? Here's is the log file I get:

2015-12-23T00:10:11+00:00 DEBUG (7): LiteMage [108.167.87.51:55745:50394200] ****** PRECHECK route_action [cms_index_index]
2015-12-23T00:10:11+00:00 DEBUG (7): LiteMage [108.167.87.51:55745:50394200] INJECTING_0 /
2015-12-23T00:10:13+00:00 DEBUG (7): LiteMage [108.167.87.51:55745:07352300] ****** PRECHECK route_action [cms_index_index] url=/
2015-12-23T00:10:13+00:00 DEBUG (7): LiteMage [108.167.87.51:55745:07352300] INJECTING_0 /

2015-12-23T00:11:01+00:00 DEBUG (7): LiteMage SetPurgeHeader: * (triggered by purgeAllByAdmin)
2015-12-23T00:11:08+00:00 DEBUG (7): LiteMage [108.167.87.51:55745:00071600] ****** PRECHECK route_action [cms_index_index] url=/

2015-12-23T00:11:08+00:00 DEBUG (7): LiteMage [108.167.87.51:55745:00071600] INJECTING_0 /
2015-12-23T00:11:09+00:00 DEBUG (7): LiteMage [108.167.87.51:55745:67758500] ****** PRECHECK route_action [cms_index_index] url=/
2015-12-23T00:11:10+00:00 DEBUG (7): LiteMage [108.167.87.51:55745:67758500] INJECTING_0 /


ThanksI

 

[Pong]

503 error is a PHP error. It may not be caused by LiteMage.
Check the error log around "503" error message to see what happened.

General troubling shooting guide for 503 error:

https://www.litespeedtech.com/support/wiki/doku.php/litespeed_wiki:php:503-errors

 

[joseph fulton]

Thanks, that's good to know. I'll check into it.

 

[joseph fulton]

I found a module responsible for the 503 error. It is a Facebook Login module. If I disable it LateMage works fine. I guess I need to try to fix the Facebook Login module, because I like it and actually took awhile for me to get it configured and working properly. I don't have access to the server logs. Anyway I'm not sure where to start to get LateMage and the Facebook Module to cooperating together. Any ideas? Thanks

 

[Lauren]

where is that facebook login module? inside your footer block? You can try to remove footer block injection, (need to change config.xml, remove footer block). If you can provide ssh login to your server, I can take a look.