503 error after upgrade whmcs to 7

3245

Well-Known Member
#1
hello
i upgraded my whmcs to 7.1.1 and it needed php 5.6 or greator, so i upgrade php using cloudlinux

but when i going http://www.domain.com/admin/configproducts.php

it show me "503Service UnavailableThe server is temporarily busy, try again later!"

below is output i have:

Code:
root@host [~]# grep 5.250.14.229:65300 /usr/local/apache/logs/error_log
2017-01-23 01:28:05.812 [INFO] [5.250.14.229:65300] connection to [/tmp/lshttpd/APVH_user_Suphp.sock.909] on request #0, confirmed, 1, ass                          ociated process: 222139, running: 0, error: Connection reset by peer!
2017-01-23 01:28:05.815 [INFO] [5.250.14.229:65300] PID: 209262, add child process pid: 222141, procinfo: 0x32e1fe0
2017-01-23 01:28:06.101 [INFO] [5.250.14.229:65300] connection to [/tmp/lshttpd/APVH_user_Suphp.sock.909] on request #0, confirmed, 1, ass                          ociated process: 222141, running: 1, error: Connection reset by peer!
2017-01-23 01:28:06.101 [NOTICE] [5.250.14.229:65300] Max retries has been reached, 503!
2017-01-23 01:28:06.101 [NOTICE] [5.250.14.229:65300] oops! 503 Service Unavailable
2017-01-23 01:28:06.101 [NOTICE] [5.250.14.229:65300] Content len: 0, Request line: 'GET /admin/configproducts.php HTTP/1.1'
2017-01-23 01:28:06.101 [INFO] [5.250.14.229:65300] Cookie len: 1177, sortdata=eyJjbGllbnRzaW52b2ljZXNvcmRlcmJ5IjoiZHVlZGF0ZSIsImNsaWVudHNp                          bnZvaWNlc29yZGVyIjoiREVTQyJ9; __utma=50938617.2031360859.1436514159.1485068438.1485075234.151; __utmz=50938617.1464167238.112.5.utmcsr=goog                          le|utmccn=(organic)|utmcmd=organic|utmctr=(not%20provided); _hp2_id.4166644009=%7B%22userId%22%3A%224208690431793729%22%2C%22pageviewId%22%                          3A%221719980689421968%22%2C%22sessionId%22%3A%224306111966393329%22%2C%22identity%22%3Anull%2C%22transition%22%3Atrue%2C%22trackerVersion%2                          2%3A%223.0%22%7D; __tawkuuid=e::domainuser.com::Waw60drb96MbUDsDasmEgqBnj1mQSJv1eKyJPjZDkXdYfFWQj+z6yyacDWc+QMyN::2; WHMCS9hCk7B0PesoS=7n                          06tmd81sbdkr1ijfa45oib36; WHMCSDomRenewRes=eyJlcnJvciI6Ikluc3VmZmljaWVudCBiYWxhbmNlIHRvIHBlcmZvcm0gZG9tYWluIHJlbmV3YWwgb2YgJ3NhbXNlcmlhbC5j                          b20nLiJ9; __utmc=50938617; WHMCSFD=eyJjbGllbnRzaW52b2ljZXMiOnsic2VydmljZWlkIjoiIiwiYWRkb25pZCI6IiIsImRvbWFpbmlkIjoiMjI3NCIsImNsaWVudG5hbWUi                          OiIiLCJpbnZvaWNlbnVtIjoiIiwibGluZWl0ZW0iOiIiLCJwYXltZW50bWV0aG9kIjoiIiwiaW52b2ljZWRhdGUiOiIiLCJkdWVkYXRlIjoiIiwiZGF0ZXBhaWQiOiIiLCJ0b3RhbGZ                          yb210b3RhbHRvIjoiIiwic3RhdHVzIjoiIiwidG90YWxmcm9tIjoiIiwidG90YWx0byI6IiJ9fQ%3D%3D; WHMCSAU=5%3A63440c62ea7f01bf7f6dac2a09d23d0a1ed3ec6a
2017-01-23 01:28:06.101 [INFO] [5.250.14.229:65300] abort request..., code: 4
2017-01-23 01:28:06.101 [INFO] [5.250.14.229:65300] File not found [/home/user/public_html/support/503.shtml]
root@host [~]# nano /usr/local/lsws/logs/stderr.log
what is issue?

thanks.
 

3245

Well-Known Member
#3
stderr.log was clean

i follow your 503 trouble, but not understand what is issue,
you cant understand what is issue from this output? or you need anything for understand issue?
let me know if you need anything for detect issue.
 

Pong

Administrator
Staff member
#4
Create a phpinfo page for your domain and check which PHP handler is uing. Switch between apache and litespeed to see if the same problem occurs. How about disable ioncube or opcode cache to see how it is going? How about changing the php version?
 

Jon K

Administrator
Staff member
#5
You may want to look in /usr/local/apache/logs/ for an stderr.log. If this is on a cpanel server or using apache configs, the necessary info will be written in /usr/local/apache/logs/ and not /usr/local/lsws/logs.
 
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