"[ERROR] [LICENSE] License key operation failure: ERR LC.8: fail to process"

[freeballt]

I am trying the litespeed server on a new server.

When I installed it with the license I got today, I got the error in the title.

When googling I found this thread: http://www.litespeedtech.com/support/forum/showthread.php?t=3693

As far as I am aware I did not attempt to install a nulled version of LSWS, an older version yes, but not a nulled version. I am also aware that the server time was off, giving me a 22 day license and when moving the license file to the root of the lsws server a 144 day license.

Any way to fix this?

 

[NiteWave]

please file a ticket then we can check your license. if you tried a trial version before and has expired, may see the same error. or just a install mistake.

 

[freeballt]

I am unable to find a link where I can open up a support ticket.

 

[webizen]

pls pm your server IP address for us to check.

 

[freeballt]

Done, pmed.

 

[freeballt]

Any news on this?

 

[webizen]

We are still checking. Will let you know.

 

[webizen]

try again.

 

[freeballt]

During installation:
Would you like to stop it now? [Y/n]

[OK] lshttpd: stopped.
Failed to stop server, abort installation!

 

[webizen]

run 'lsws_install_path/bin/lswsctrl stop' to kill your existing lshttpd processes first. then install again.