License error

[wemnael]

Hello,

I receive an error when trying to install litespeed. Could you please helpe me? I checked with my reseller and license is ok. I guess is a server / configuration issue.
Please see bellow:
root@server [/usr/local/lsws]# bin/lshttpd -V
[ERROR] Failed to find your license key under - /usr/local/lsws/ or /usr/local/lsws/conf/!
root@server [/usr/local/lsws]# bin/lshttpd -r
2013-02-11 22:36:24.248 [ERROR] [LICENSE] License key operation failure: ERR LC.8: fail to process

Could you please help me?

Thanks.

 

[webizen]

pm your IP.

 

[wemnael]

Done. I guess you will need to login to my server. Please tell me to send login details as root. I also tried to use trial key. Also receive error when build Matching PHP Binary. If you could get my litespeed server work I appreciate. Thanks.

 

[webizen]

try again.

 

[wemnael]

try again.

Back up current license files under /usr/local/lsws/conf/ ...
... saved current trial.key to trial.key.backup.500437

Trying to switch to a new production license ...
... Serial number is available.
... Contacting licensing server for license key ...
... License key received:
Failed to switch to the new license.
...
removed uploaded serial.no
removed uploaded license.key
restored the original trial.key from trial.key.backup.500437
**ERROR** Aborted!

 

[webizen]

you need to remove the trial.key.