Litespeed + Ruby/RoR + cPanel, problems installing Redmine

[tracktor1]

Problem installing RoR app in Litespeed (no such file to load -- lsapi)

Hi guys!

I am having some problems installing Redmine (as an example of RoR app) in Litespeed (cPanel 11.32/CloudLinux)

We are installing Redmine from a test cPanel account (logged as a normal user for redmine installation steps), the goal is document the process and make a tutorial to teach our clients about how to use Litespeed + Ruby / RoR.

Its a shared hosting server with cPanel, to complete the installation of Redmine 1.4 I used several resources:

http://www.asyndetic.com/blog/2012/04/22/deploying-redmine-in-a-cpanel-hosting-environment/
http://www.litespeedtech.com/support/wiki/doku.php?id=litespeed_wiki:ruby_rails
http://www.litespeedtech.com/support/wiki/doku.php?id=litespeed_wiki:rails_hosting
http://www.geekstorage.com/blog/index.php/2010/05/09/setting-up-redmine-aamp-ruby-on-rails-with-litespeed-at-geekstorage

Finally we achieve the installation of Redmine but does not run properly, get this error:

503 Service Unavailable

Checking the logs I see:

2012-06-05 18:22:09.558 [STDERR] /usr/lib/ruby/gems/1.8/gems/activesupport-2.3.14/lib/active_support/dependencies.rb:182:in `require': no such file to load -- lsapi (MissingSourceFile)
	from /usr/lib/ruby/gems/1.8/gems/activesupport-2.3.14/lib/active_support/dependencies.rb:182:in `require'
	from /usr/lib/ruby/gems/1.8/gems/activesupport-2.3.14/lib/active_support/dependencies.rb:547:in `new_constants_in'
	from /usr/lib/ruby/gems/1.8/gems/activesupport-2.3.14/lib/active_support/dependencies.rb:182:in `require'
	from /usr/local/lsws/fcgi-bin/RailsRunner.rb:29

We have installed ruby-lsapi, restarted the app, restarted LiteSpeed and nothing... always have the same error.


Other info:

# gem list --local | grep lsapi
ruby-lsapi (4.0)
# ruby -v
ruby 1.8.7 (2011-02-18 patchlevel 334) [x86_64-linux]
# gem -v
1.8.24
# rails -v
Rails 2.3.14

Litespeed 4.1.12
cPanel 11.32

I would appreciate any help

Thanks

 

[mistwang]

I think you need to update cagefs to include ruby lsapi. it only installed at server level, but not included in cagefs for each user account.

 

[tracktor1]

Hi mistwang,

First, thanks for the reply.

The problem is I do not use cagefs (disabled).

I found other user with (apparently) the same problem:

http://www.question-defense.com/2010/12/09/litespeed-stderr-usrlibrubysite_ruby1-8-rubygemscustom_require-rb31in-gem_original_require-no-such-file-to-load-lsapi-missingsourcefile

But this no work for me, ruby-lsapi is installed.

# gem install ruby-lsapi
Building native extensions.  This could take a while...
Successfully installed ruby-lsapi-4.0
1 gem installed
Installing ri documentation for ruby-lsapi-4.0...
Installing RDoc documentation for ruby-lsapi-4.0...


# service lsws restart

# touch /home/user_cpanel/.ls_rails_config

We're a little desperate ... any ideas would be appreciated.

Thanks!

 

[tracktor1]

Problem solved! I reinstalled ruby-lsapi manually and now work fine... but I have other problem.

Redmine appear to work fine if I access for example to:

subdomain.domain.com/admin
subdomain.domain.com/projects
subdomain.domain.com/my/account
etc...

But when I try access to:

subdomain.domain.com

I see the public directory content (listing)

I tried with this rules but dont work:

RewriteRule ^$ index.html [QSA]
RewriteRule ^([^.]+)$ $1.html [QSA]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule ^(.*)$ dispatch.lsapi [QSA,L]

Please some help! with this

Thanks!

 

[mistwang]

is .htaccess enabled?
Do you have "RewriteEngine on" in the .htaccess?

 

[tracktor1]

>is .htaccess enabled?

Yes, is enabled.

>Do you have "RewriteEngine on" in the .htaccess?

Yes.

In this moment the .htaccess appear to work (I think this was a browser cache problem) but the main problem continues

The problem now is the same comented in the last reply but I see a strange behavior:

When the rules are added in the .htaccess, redmine stop working, all petitions redirect to "dispatch.lsapi" but instead run, it displays the contents of this file (permissions 755 in this file):

#!/usr/bin/ruby

if GC.respond_to?(:copy_on_write_friendly=)
    GC.copy_on_write_friendly = true
end

require File.dirname(__FILE__) + "/../config/environment" unless defined?(RAILS_ROOT)

# If you're using RubyGems and mod_ruby, this require should be changed to an absolute path one, like:
# "/usr/local/lib/ruby/gems/1.8/gems/rails-0.8.0/lib/dispatcher" -- otherwise performance is severely impaired
require "dispatcher"
require "lsapi"

while LSAPI.accept != nil
        Dispatcher.dispatch
end

When I remove the .htaccess, Redmine work fine without using rules or dispatch.lsapi (strange?) but the first problem appear again, access to index dont work, appear the directory listing.

 

[mistwang]

You can just turn off directory indexing from .htaccess, it should be direct to rails automatically.
right now, no need to create dispatch.lsapi file.

 

[tracktor1]

no luck...

I put "Options -Indexes" (now this file only contains this directive) in .htaccess (inside public folder of redmine) and is showing the tipical 403 Forbidden error.

Internal pages like /login, /projects, etc work perfect but the start page continue without work...

Thanks

 

[marcelruhf]

Rewrite rule

Maybe try this in your .htaccess:

RailsBaseURI /