scripts are being killed of by litespeed after 60 seconds

N

nnpro

Member
#1
#1
Hi!
We have several Magento installations on a cPanel-Server using Cloudlinux and Litespeed. When we want to make a new attribute-set in magento or run a backup, reindex or want to use the api processes are being killed of by litespeed after 60 seconds, but I don't actually think that it is a timeout in litespeed configuration that is doing that, because with apache those are killed of as well, however not after 60 seconds but almost immediately, litespeed only actually allows the process about 60 seconds until it kills it off.
Also this is happening without cagefs enabled on the account as well and with cloudlinux LVE limits bumped up to max for the account. We increased all php-values for timeout dramaticly they are all set far above 60 seconds.

So basically it is quite wide explanation as whenever we try to narrow it down to a certain service by disabling that service we only get wider as even without it, it is getting killed of, and the only difference is the time that it is running (without litespeed maybe 2 seconds, and with litespeed about 60 seconds).

Would be great if you have any suggestions.
Thanks
Norbert
 
N

nnpro

Member
#3
#3
Hello,

litespeed version:
root@pro [~]# /usr/local/lsws/bin/lshttpd -v
LiteSpeed/4.2.3 Enterprise

PHP version:
root@pro [~]# php -v
PHP 5.2.17 (cli) (built: Mar 19 2013 13:17:23)
Copyright (c) 1997-2010 The PHP Group
Zend Engine v2.2.0, Copyright (c) 1998-2010 Zend Technologies
with the ionCube PHP Loader v4.2.2, Copyright (c) 2002-2012, by ionCube Ltd., and
with Zend Optimizer v3.3.9, Copyright (c) 1998-2009, by Zend Technologies

lsphp:
root@pro [~]# lsphp -v
PHP 5.2.17 (litespeed) (built: Mar 19 2013 13:15:20)
Copyright (c) 1997-2004 The PHP Group
Zend Engine v2.2.0, Copyright (c) 1998-2010 Zend Technologies
with the ionCube PHP Loader v4.2.2, Copyright (c) 2002-2012, by ionCube Ltd., and
with Zend Optimizer v3.3.9, Copyright (c) 1998-2009, by Zend Technologies

The error that we were getting with litespeed running is:
Abort request processing by PID:851887, kill: 1, begin time: 61, sent time: 61, req processed: 0
 
N

NiteWave

Administrator
#4
#4
for php and lsapi version, run /usr/local/lsws6/fcgi-bin/lsphp5 -i, here's an example:
Code: 
~>/usr/local/lsws/fcgi-bin/lsphp5 -i|head
phpinfo()
PHP Version => 5.3.25

System => Linux new-host 2.6.18-308.1.1.el5 #1 SMP Wed Mar 7 04:17:30 EST 2012 i686
Build Date => Jun 16 2013 16:55:52
Configure Command =>  './configure'  '--prefix=/usr/local/lsws/lsphp5' '--with-mysql=mysqlnd' '--with-libdir=lib64' '--with-zlib' '--enable-mbstring' '--with-litespeed'
Server API => LiteSpeed V6.2
Virtual Directory Support => disabled
Configuration File (php.ini) Path => /usr/local/lsws/lsphp5/lib
Loaded Configuration File => /usr/local/lsws/lsphp5/lib/php.ini
from above output, can see lsphp version is 5.3.25, lsapi version is 6.2(Server API => LiteSpeed V6.2)

you can revert back to previous lsws version, assuming 6.2.2, see if no this issue.
 
W

webizen

Well-Known Member
#5
#5
nnpro said:
...
The error that we were getting with litespeed running is:
Abort request processing by PID:851887, kill: 1, begin time: 61, sent time: 61, req processed: 0
Click to expand...
Try set "External Application Abort" (Admin Console => Configuration => Server => General Settings) to 'No Abort'
 
N

nnpro

Member
#6
#6
Part 1

Bellow is the requested information.

root@pro [~]# /usr/local/lsws/fcgi-bin/lsphp5 -i
phpinfo()
PHP Version => 5.2.17

System => Linux pro.hostcom.at 2.6.32-379.22.1.lve1.2.14.el6.x86_64 #1 SMP Wed Mar 6 15:12:30 EET 2013 x86_64
Build Date => Mar 19 2013 13:11:48
Configure Command => './configure' '--enable-bcmath' '--enable-calendar' '--enable-dbase' '--enable-exif' '--enable-ftp' '--enable-gd-native-ttf' '--enable-libxml' '--enable-magic-quotes' '--enable-mbstring' '--enable-pdo=shared' '--enable-soap' '--enable-sockets' '--enable-wddx' '--enable-zend-multibyte' '--enable-zip' '--prefix=/usr/local' '--with-bz2' '--with-curl=/opt/curlssl/' '--with-curlwrappers' '--with-freetype-dir=/usr' '--with-gd' '--with-gettext' '--with-imap=/opt/php_with_imap_client/' '--with-imap-ssl=/usr' '--with-jpeg-dir=/usr' '--with-kerberos' '--with-libdir=lib64' '--with-libexpat-dir=/usr' '--with-libxml-dir=/opt/xml2' '--with-libxml-dir=/opt/xml2/' '--with-mcrypt=/opt/libmcrypt/' '--with-mhash=/opt/mhash/' '--with-mime-magic' '--with-mysql=/usr' '--with-mysql-sock=/var/lib/mysql/mysql.sock' '--with-mysqli=/usr/bin/mysql_config' '--with-openssl=/usr' '--with-openssl-dir=/usr' '--with-pcre-regex=/opt/pcre' '--with-pdo-mysql=shared' '--with-pdo-sqlite=shared' '--with-pic' '--with-png-dir=/usr' '--with-pspell' '--with-sqlite=shared' '--with-tidy=/opt/tidy/' '--with-ttf' '--with-xmlrpc' '--with-xpm-dir=/usr' '--with-xsl=/opt/xslt/' '--with-zlib' '--with-zlib-dir=/usr' '--with-litespeed'
Server API => LiteSpeed V6.1
Virtual Directory Support => disabled
Configuration File (php.ini) Path => /usr/local/lib
Loaded Configuration File => /usr/local/lib/php.ini
Scan this dir for additional .ini files => (none)
additional .ini files parsed => (none)
PHP API => 20041225
PHP Extension => 20060613
Zend Extension => 220060519
Debug Build => no
Thread Safety => disabled
Zend Memory Manager => enabled
IPv6 Support => enabled
Registered PHP Streams => compress.zlib, compress.bzip2, dict, ftp, ftps, gopher, http, https, imap, imaps, pop3, pop3s, rtsp, smtp, smtps, telnet, tftp, php, file, data, zip
Registered Stream Socket Transports => tcp, udp, unix, udg, ssl, sslv3, sslv2, tls
Registered Stream Filters => zlib.*, bzip2.*, convert.iconv.*, string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed


This program makes use of the Zend Scripting Language Engine:
Zend Engine v2.2.0, Copyright (c) 1998-2010 Zend Technologies
with the ionCube PHP Loader v4.2.2, Copyright (c) 2002-2012, by ionCube Ltd., and
with Zend Optimizer v3.3.9, Copyright (c) 1998-2009, by Zend Technologies


_______________________________________________________________________
 
N

nnpro

Member
#7
#7
Part 2

Configuration

PHP Core

Directive => Local Value => Master Value
allow_call_time_pass_reference => On => On
allow_url_fopen => On => On
allow_url_include => Off => Off
always_populate_raw_post_data => Off => Off
arg_separator.input => & => &
arg_separator.output => & => &
asp_tags => Off => Off
auto_append_file => no value => no value
auto_globals_jit => On => On
auto_prepend_file => no value => no value
browscap => no value => no value
default_charset => no value => no value
default_mimetype => text/html => text/html
define_syslog_variables => Off => Off
detect_unicode => On => On
disable_classes => no value => no value
disable_functions => no value => no value
display_errors => On => On
display_startup_errors => Off => Off
doc_root => no value => no value
docref_ext => no value => no value
docref_root => no value => no value
enable_dl => On => On
error_append_string => no value => no value
error_log => error_log => error_log
error_prepend_string => no value => no value
error_reporting => 6135 => 6135
expose_php => On => On
extension_dir => /usr/local/lib/php/extensions/no-debug-non-zts-20060613 => /usr/local/lib/php/extensions/no-debug-non-zts-20060613
file_uploads => On => On
highlight.bg => #FFFFFF => #FFFFFF
highlight.comment => #FF8000 => #FF8000
highlight.default => #0000BB => #0000BB
highlight.html => #000000 => #000000
highlight.keyword => #007700 => #007700
highlight.string => #DD0000 => #DD0000
html_errors => Off => On
ignore_repeated_errors => Off => Off
ignore_repeated_source => Off => Off
ignore_user_abort => Off => Off
implicit_flush => On => Off
include_path => .:/usr/lib/php:/usr/local/lib/php => .:/usr/lib/php:/usr/local/lib/php
log_errors => On => On
log_errors_max_len => 1024 => 1024
magic_quotes_gpc => On => On
magic_quotes_runtime => Off => Off
magic_quotes_sybase => Off => Off
mail.force_extra_parameters => no value => no value
max_execution_time => 0 => 1200
max_file_uploads => 20 => 20
max_input_nesting_level => 64 => 64
max_input_time => -1 => 1200
max_input_vars => 1000 => 1000
memory_limit => 512M => 512M
open_basedir => no value => no value
output_buffering => 0 => no value
output_handler => no value => no value
post_max_size => 512M => 512M
precision => 12 => 12
realpath_cache_size => 16K => 16K
realpath_cache_ttl => 120 => 120
register_argc_argv => On => On
register_globals => Off => Off
register_long_arrays => On => On
report_memleaks => On => On
report_zend_debug => Off => On
safe_mode => Off => Off
safe_mode_exec_dir => /usr/local/php/bin => /usr/local/php/bin
safe_mode_gid => Off => Off
safe_mode_include_dir => no value => no value
sendmail_from => no value => no value
sendmail_path => /usr/sbin/sendmail -t -i => /usr/sbin/sendmail -t -i
serialize_precision => 100 => 100
short_open_tag => On => On
SMTP => localhost => localhost
smtp_port => 25 => 25
sql.safe_mode => Off => Off
track_errors => Off => Off
unserialize_callback_func => no value => no value
upload_max_filesize => 512M => 512M
upload_tmp_dir => no value => no value
user_dir => no value => no value
variables_order => EGPCS => EGPCS
xmlrpc_error_number => 0 => 0
xmlrpc_errors => Off => Off
y2k_compliance => On => On
zend.ze1_compatibility_mode => Off => Off

bcmath

BCMath support => enabled

bz2

BZip2 Support => Enabled
Stream Wrapper support => compress.bz2://
Stream Filter support => bzip2.decompress, bzip2.compress
BZip2 Version => 1.0.5, 10-Dec-2007

calendar

Calendar support => enabled

ctype

ctype functions => enabled

curl

cURL support => enabled
cURL Information => libcurl/7.24.0 OpenSSL/1.0.0 zlib/1.2.3 libidn/1.18

date

date/time support => enabled
"Olson" Timezone Database Version => 0.system
Timezone Database => internal
Default timezone => Europe/Vienna

Directive => Local Value => Master Value
date.default_latitude => 31.7667 => 31.7667
date.default_longitude => 35.2333 => 35.2333
date.sunrise_zenith => 90.583333 => 90.583333
date.sunset_zenith => 90.583333 => 90.583333
date.timezone => Europe/Vienna => Europe/Vienna

dom

DOM/XML => enabled
DOM/XML API Version => 20031129
libxml Version => 2.9.0
HTML Support => enabled
XPath Support => enabled
XPointer Support => enabled
Schema Support => enabled
RelaxNG Support => enabled

exif

EXIF Support => enabled
EXIF Version => 1.4 $Id: exif.c 293036 2010-01-03 09:23:27Z sebastian $
Supported EXIF Version => 0220
Supported filetypes => JPEG,TIFF

filter

Input Validation and Filtering => enabled
Revision => $Revision: 298196 $

Directive => Local Value => Master Value
filter.default => unsafe_raw => unsafe_raw
filter.default_flags => no value => no value
 
N

nnpro

Member
#8
#8
Part 3

ftp

FTP support => enabled

gd

GD Support => enabled
GD Version => bundled (2.0.34 compatible)
FreeType Support => enabled
FreeType Linkage => with freetype
FreeType Version => 2.3.11
GIF Read Support => enabled
GIF Create Support => enabled
JPG Support => enabled
PNG Support => enabled
WBMP Support => enabled
XPM Support => enabled
XBM Support => enabled

gettext

GetText Support => enabled

hash

hash support => enabled
Hashing Engines => md2 md4 md5 sha1 sha256 sha384 sha512 ripemd128 ripemd160 ripemd256 ripemd320 whirlpool tiger128,3 tiger160,3 tiger192,3 tiger128,4 tiger160,4 tiger192,4 snefru gost adler32 crc32 crc32b haval128,3 haval160,3 haval192,3 haval224,3 haval256,3 haval128,4 haval160,4 haval192,4 haval224,4 haval256,4 haval128,5 haval160,5 haval192,5 haval224,5 haval256,5

iconv

iconv support => enabled
iconv implementation => glibc
iconv library version => 2.12

Directive => Local Value => Master Value
iconv.input_encoding => ISO-8859-1 => ISO-8859-1
iconv.internal_encoding => ISO-8859-1 => ISO-8859-1
iconv.output_encoding => ISO-8859-1 => ISO-8859-1

imap

IMAP c-Client Version => 2007f
SSL Support => enabled
Kerberos Support => enabled

json

json support => enabled
json version => 1.2.1

libxml

libXML support => active
libXML Version => 2.9.0
libXML streams => enabled

mbstring

Multibyte Support => enabled
Multibyte string engine => libmbfl
Multibyte (japanese) regex support => enabled
Multibyte regex (oniguruma) version => 4.4.4
Multibyte regex (oniguruma) backtrack check => On

mbstring extension makes use of "streamable kanji code filter and converter", which is distributed under the GNU Lesser General Public License version 2.1.

Directive => Local Value => Master Value
mbstring.detect_order => no value => no value
mbstring.encoding_translation => Off => Off
mbstring.func_overload => 0 => 0
mbstring.http_input => pass => pass
mbstring.http_output => pass => pass
mbstring.internal_encoding => no value => no value
mbstring.language => neutral => neutral
mbstring.script_encoding => no value => no value
mbstring.strict_detection => Off => Off
mbstring.substitute_character => no value => no value

mcrypt

mcrypt support => enabled
Version => 2.5.8
Api No => 20021217
Supported ciphers => cast-128 gost rijndael-128 twofish arcfour cast-256 loki97 rijndael-192 saferplus wake blowfish-compat des rijndael-256 serpent xtea blowfish enigma rc2 tripledes
Supported modes => cbc cfb ctr ecb ncfb nofb ofb stream

Directive => Local Value => Master Value
mcrypt.algorithms_dir => no value => no value
mcrypt.modes_dir => no value => no value

mhash

MHASH support => Enabled
MHASH API Version => 20060101

mime_magic

mime_magic support => enabled

Directive => Local Value => Master Value
mime_magic.debug => Off => Off
mime_magic.magicfile => /usr/local/apache/conf/magic => /usr/local/apache/conf/magic

mysql

MySQL Support => enabled
Active Persistent Links => 0
Active Links => 0
Client API version => 5.5.31
MYSQL_MODULE_TYPE => external
MYSQL_SOCKET => /var/lib/mysql/mysql.sock
MYSQL_INCLUDE => -I/usr/include/mysql
MYSQL_LIBS => -L/usr/lib64 -lmysqlclient

Directive => Local Value => Master Value
mysql.allow_persistent => On => On
mysql.connect_timeout => 120 => 120
mysql.default_host => no value => no value
mysql.default_password => no value => no value
mysql.default_port => no value => no value
mysql.default_socket => no value => no value
mysql.default_user => no value => no value
mysql.max_links => Unlimited => Unlimited
mysql.max_persistent => Unlimited => Unlimited
mysql.trace_mode => Off => Off

mysqli

MysqlI Support => enabled
Client API library version => 5.5.31
Client API header version => 5.5.30
MYSQLI_SOCKET => /var/lib/mysql/mysql.sock

Directive => Local Value => Master Value
mysqli.default_host => no value => no value
mysqli.default_port => 3306 => 3306
mysqli.default_pw => no value => no value
mysqli.default_socket => no value => no value
mysqli.default_user => no value => no value
mysqli.max_links => Unlimited => Unlimited
mysqli.reconnect => Off => Off

openssl

OpenSSL support => enabled
OpenSSL Version => OpenSSL 1.0.0-fips 29 Mar 2010

pcre

PCRE (Perl Compatible Regular Expressions) Support => enabled
PCRE Library Version => 8.21 2011-12-12

Directive => Local Value => Master Value
pcre.backtrack_limit => 100000 => 100000
pcre.recursion_limit => 100000 => 100000

PDO

PDO support => enabled
PDO drivers => sqlite, sqlite2, mysql

pdo_mysql

PDO Driver for MySQL, client library version => 5.5.31

pdo_sqlite

PDO Driver for SQLite 3.x => enabled
PECL Module version => (bundled) 1.0.1 $Id: pdo_sqlite.c 293036 2010-01-03 09:23:27Z sebastian $
SQLite Library => 3.3.7

posix

Revision => $Revision: 293036 $

pspell

PSpell Support => enabled

Reflection

Reflection => enabled
Version => $Id: php_reflection.c 300129 2010-06-03 00:43:37Z felipe $

session

Session Support => enabled
Registered save handlers => files user sqlite
Registered serializer handlers => php php_binary wddx

Directive => Local Value => Master Value
session.auto_start => Off => Off
session.bug_compat_42 => On => On
session.bug_compat_warn => On => On
session.cache_expire => 180 => 180
session.cache_limiter => nocache => nocache
session.cookie_domain => no value => no value
session.cookie_httponly => Off => Off
session.cookie_lifetime => 0 => 0
session.cookie_path => / => /
session.cookie_secure => Off => Off
session.entropy_file => no value => no value
session.entropy_length => 0 => 0
session.gc_divisor => 100 => 100
session.gc_maxlifetime => 1440 => 1440
session.gc_probability => 1 => 1
session.hash_bits_per_character => 4 => 4
session.hash_function => 0 => 0
session.name => PHPSESSID => PHPSESSID
session.referer_check => no value => no value
session.save_handler => files => files
session.save_path => /tmp => /tmp
session.serialize_handler => php => php
session.use_cookies => On => On
session.use_only_cookies => Off => Off
session.use_trans_sid => 0 => 0

SimpleXML

Simplexml support => enabled
Revision => $Revision: 299016 $
Schema support => enabled

soap

Soap Client => enabled
Soap Server => enabled

Directive => Local Value => Master Value
soap.wsdl_cache => 1 => 1
soap.wsdl_cache_dir => /tmp => /tmp
soap.wsdl_cache_enabled => 1 => 1
soap.wsdl_cache_limit => 5 => 5
soap.wsdl_cache_ttl => 86400 => 86400

sockets

Sockets Support => enabled

SPL

SPL support => enabled
Interfaces => Countable, OuterIterator, RecursiveIterator, SeekableIterator, SplObserver, SplSubject
Classes => AppendIterator, ArrayIterator, ArrayObject, BadFunctionCallException, BadMethodCallException, CachingIterator, DirectoryIterator, DomainException, EmptyIterator, FilterIterator, InfiniteIterator, InvalidArgumentException, IteratorIterator, LengthException, LimitIterator, LogicException, NoRewindIterator, OutOfBoundsException, OutOfRangeException, OverflowException, ParentIterator, RangeException, RecursiveArrayIterator, RecursiveCachingIterator, RecursiveDirectoryIterator, RecursiveFilterIterator, RecursiveIteratorIterator, RecursiveRegexIterator, RegexIterator, RuntimeException, SimpleXMLIterator, SplFileInfo, SplFileObject, SplObjectStorage, SplTempFileObject, UnderflowException, UnexpectedValueException

SQLite

SQLite support => enabled
PECL Module version => 2.0-dev $Id: sqlite.c 298697 2010-04-28 12:10:10Z iliaa $
SQLite Library => 2.8.17
SQLite Encoding => iso8859

Directive => Local Value => Master Value
sqlite.assoc_case => 0 => 0

standard

Regex Library => Bundled library enabled
Dynamic Library Support => enabled
Path to sendmail => /usr/sbin/sendmail -t -i

Directive => Local Value => Master Value
assert.active => 1 => 1
assert.bail => 0 => 0
assert.callback => no value => no value
assert.quiet_eval => 0 => 0
assert.warning => 1 => 1
auto_detect_line_endings => 0 => 0
default_socket_timeout => 120 => 120
safe_mode_allowed_env_vars => PHP_ => PHP_
safe_mode_protected_env_vars => LD_LIBRARY_PATH => LD_LIBRARY_PATH
url_rewriter.tags => a=href,area=href,frame=src,input=src,form=,fieldset= => a=href,area=href,frame=src,input=src,form=,fieldset=
user_agent => no value => no value

tidy

Tidy support => enabled
libTidy Release => 25 March 2009
Extension Version => 2.0 ($Id: tidy.c 293036 2010-01-03 09:23:27Z sebastian $)

Directive => Local Value => Master Value
tidy.clean_output => 0 => 0
tidy.default_config => no value => no value

tokenizer

Tokenizer Support => enabled

wddx

WDDX Support => enabled
WDDX Session Serializer => enabled
 
N

nnpro

Member
#9
#9
Part 4 of 4

XCache

XCache Support => enabled
Version => 2.0.1
Modules Built => cacher
Readonly Protection => N/A
Cache Init Time => 1970-01-01 01:00:00
Cache Instance Id => 0
Opcode Cache => disabled
Variable Cache => disabled
Shared Memory Schemes => mmap

Directive => Local Value => Master Value
xcache.admin.enable_auth => On => On
xcache.cacher => On => On
xcache.coredump_directory => no value => no value
xcache.count => 1 => 1
xcache.experimental => Off => Off
xcache.gc_interval => 0 => 0
xcache.mmap_path => /dev/zero => /dev/zero
xcache.readonly_protection => Off => Off
xcache.shm_scheme => mmap => mmap
xcache.size => 0 => 0
xcache.slots => 8K => 8K
xcache.stat => On => On
xcache.test => Off => Off
xcache.ttl => 0 => 0
xcache.var_count => 1 => 1
xcache.var_gc_interval => 300 => 300
xcache.var_maxttl => 0 => 0
xcache.var_size => 0 => 0
xcache.var_slots => 8K => 8K
xcache.var_ttl => 0 => 0

xml

XML Support => active
XML Namespace Support => active
EXPAT Version => expat_2.0.1

xmlreader

XMLReader => enabled

xmlrpc

core library version => xmlrpc-epi v. 0.51
php extension version => 0.51
author => Dan Libby
homepage => http://xmlrpc-epi.sourceforge.net
open sourced by => Epinions.com

xmlwriter

XMLWriter => enabled

xsl

XSL => enabled
libxslt Version => 1.1.27
libxslt compiled against libxml Version => 2.9.0
EXSLT => enabled
libexslt Version => 1.1.27

Zend Optimizer

Optimization Pass 1 => enabled
Optimization Pass 2 => enabled
Optimization Pass 3 => enabled
Optimization Pass 4 => enabled
Optimization Pass 9 => enabled
Zend Loader => enabled
License Path =>
Obfuscation level => 3

zip

Zip => enabled
Extension Version => $Id: php_zip.c 305848 2010-11-30 11:04:06Z pajoye $
Zip version => 1.8.11
Libzip version => 0.9.0

zlib

ZLib Support => enabled
Stream Wrapper support => compress.zlib://
Stream Filter support => zlib.inflate, zlib.deflate
Compiled Version => 1.2.3
Linked Version => 1.2.3

Directive => Local Value => Master Value
zlib.output_compression => Off => Off
zlib.output_compression_level => -1 => -1
zlib.output_handler => no value => no value

Additional Modules

Module Name
dbase
ionCube Loader
litespeed

Environment

Variable => Value
HOSTNAME => pro.hostcom.at
TERM => screen
SHELL => /bin/bash
HISTSIZE => 1000
SSH_CLIENT => 75.102.7.18 43915 22
SSH_TTY => /dev/pts/1
USER => root
LS_COLORS => rs=0:di=01;34:ln=01;36:mh=00:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:eek:r=40;31;01:su=37;41:sg=30;43:ca=30;41:tw=30;42:eek:w=34;42:st=37;44:ex=01;32:*.tar=01;31:*.tgz=01;31:*.arj=01;31:*.taz=01;31:*.lzh=01;31:*.lzma=01;31:*.tlz=01;31:*.txz=01;31:*.zip=01;31:*.z=01;31:*.Z=01;31:*.dz=01;31:*.gz=01;31:*.lz=01;31:*.xz=01;31:*.bz2=01;31:*.bz=01;31:*.tbz=01;31:*.tbz2=01;31:*.tz=01;31:*.deb=01;31:*.rpm=01;31:*.jar=01;31:*.rar=01;31:*.ace=01;31:*.zoo=01;31:*.cpio=01;31:*.7z=01;31:*.rz=01;31:*.jpg=01;35:*.jpeg=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.png=01;35:*.svg=01;35:*.svgz=01;35:*.mng=01;35:*.pcx=01;35:*.mov=01;35:*.mpg=01;35:*.mpeg=01;35:*.m2v=01;35:*.mkv=01;35:*.ogm=01;35:*.mp4=01;35:*.m4v=01;35:*.mp4v=01;35:*.vob=01;35:*.qt=01;35:*.nuv=01;35:*.wmv=01;35:*.asf=01;35:*.rm=01;35:*.rmvb=01;35:*.flc=01;35:*.avi=01;35:*.fli=01;35:*.flv=01;35:*.gl=01;35:*.dl=01;35:*.xcf=01;35:*.xwd=01;35:*.yuv=01;35:*.cgm=01;35:*.emf=01;35:*.axv=01;35:*.anx=01;35:*.ogv=01;35:*.ogx=01;35:*.aac=00;36:*.au=00;36:*.flac=00;36:*.mid=00;36:*.midi=00;36:*.mka=00;36:*.mp3=00;36:*.mpc=00;36:*.ogg=00;36:*.ra=00;36:*.wav=00;36:*.axa=00;36:*.oga=00;36:*.spx=00;36:*.xspf=00;36:
MAIL => /var/spool/mail/root
PATH => /usr/local/jdk/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/bin:/usr/X11R6/bin:/root/bin
PWD => /root
JAVA_HOME => /usr/local/jdk
EDITOR => pico
LANG => en_US.UTF-8
HISTCONTROL => ignoredups
SHLVL => 1
HOME => /root
LS_OPTIONS => --color=tty -F -a -b -T 0
LOGNAME => root
VISUAL => pico
CVS_RSH => ssh
CLASSPATH => .:/usr/local/jdk/lib/classes.zip
SSH_CONNECTION => 75.102.7.18 43915 37.235.1.25 22
LESSOPEN => |/usr/bin/lesspipe.sh %s
G_BROKEN_FILENAMES => 1
_ => /usr/local/lsws/fcgi-bin/lsphp5

PHP Variables

Variable => Value
_SERVER["HOSTNAME"] => pro.hostcom.at
_SERVER["TERM"] => screen
_SERVER["SHELL"] => /bin/bash
_SERVER["HISTSIZE"] => 1000
_SERVER["SSH_CLIENT"] => 75.102.7.18 43915 22
_SERVER["SSH_TTY"] => /dev/pts/1
_SERVER["USER"] => root
_SERVER["LS_COLORS"] => rs=0:di=01;34:ln=01;36:mh=00:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:eek:r=40;31;01:su=37;41:sg=30;43:ca=30;41:tw=30;42:eek:w=34;42:st=37;44:ex=01;32:*.tar=01;31:*.tgz=01;31:*.arj=01;31:*.taz=01;31:*.lzh=01;31:*.lzma=01;31:*.tlz=01;31:*.txz=01;31:*.zip=01;31:*.z=01;31:*.Z=01;31:*.dz=01;31:*.gz=01;31:*.lz=01;31:*.xz=01;31:*.bz2=01;31:*.bz=01;31:*.tbz=01;31:*.tbz2=01;31:*.tz=01;31:*.deb=01;31:*.rpm=01;31:*.jar=01;31:*.rar=01;31:*.ace=01;31:*.zoo=01;31:*.cpio=01;31:*.7z=01;31:*.rz=01;31:*.jpg=01;35:*.jpeg=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.png=01;35:*.svg=01;35:*.svgz=01;35:*.mng=01;35:*.pcx=01;35:*.mov=01;35:*.mpg=01;35:*.mpeg=01;35:*.m2v=01;35:*.mkv=01;35:*.ogm=01;35:*.mp4=01;35:*.m4v=01;35:*.mp4v=01;35:*.vob=01;35:*.qt=01;35:*.nuv=01;35:*.wmv=01;35:*.asf=01;35:*.rm=01;35:*.rmvb=01;35:*.flc=01;35:*.avi=01;35:*.fli=01;35:*.flv=01;35:*.gl=01;35:*.dl=01;35:*.xcf=01;35:*.xwd=01;35:*.yuv=01;35:*.cgm=01;35:*.emf=01;35:*.axv=01;35:*.anx=01;35:*.ogv=01;35:*.ogx=01;35:*.aac=00;36:*.au=00;36:*.flac=00;36:*.mid=00;36:*.midi=00;36:*.mka=00;36:*.mp3=00;36:*.mpc=00;36:*.ogg=00;36:*.ra=00;36:*.wav=00;36:*.axa=00;36:*.oga=00;36:*.spx=00;36:*.xspf=00;36:
_SERVER["MAIL"] => /var/spool/mail/root
_SERVER["PATH"] => /usr/local/jdk/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/bin:/usr/X11R6/bin:/root/bin
_SERVER["PWD"] => /root
_SERVER["JAVA_HOME"] => /usr/local/jdk
_SERVER["EDITOR"] => pico
_SERVER["LANG"] => en_US.UTF-8
_SERVER["HISTCONTROL"] => ignoredups
_SERVER["SHLVL"] => 1
_SERVER["HOME"] => /root
_SERVER["LS_OPTIONS"] => --color=tty -F -a -b -T 0
_SERVER["LOGNAME"] => root
_SERVER["VISUAL"] => pico
_SERVER["CVS_RSH"] => ssh
_SERVER["CLASSPATH"] => .:/usr/local/jdk/lib/classes.zip
_SERVER["SSH_CONNECTION"] => 75.102.7.18 43915 37.235.1.25 22
_SERVER["LESSOPEN"] => |/usr/bin/lesspipe.sh %s
_SERVER["G_BROKEN_FILENAMES"] => 1
_SERVER["_"] => /usr/local/lsws/fcgi-bin/lsphp5
_SERVER["PHP_SELF"] =>
_SERVER["SCRIPT_NAME"] =>
_SERVER["SCRIPT_FILENAME"] =>
_SERVER["PATH_TRANSLATED"] =>
_SERVER["DOCUMENT_ROOT"] =>
_SERVER["REQUEST_TIME"] => 1371459383
_SERVER["argv"] => Array
(
)

_SERVER["argc"] => 0
_ENV["HOSTNAME"] => pro.hostcom.at
_ENV["TERM"] => screen
_ENV["SHELL"] => /bin/bash
_ENV["HISTSIZE"] => 1000
_ENV["SSH_CLIENT"] => 75.102.7.18 43915 22
_ENV["SSH_TTY"] => /dev/pts/1
_ENV["USER"] => root
_ENV["LS_COLORS"] => rs=0:di=01;34:ln=01;36:mh=00:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:eek:r=40;31;01:su=37;41:sg=30;43:ca=30;41:tw=30;42:eek:w=34;42:st=37;44:ex=01;32:*.tar=01;31:*.tgz=01;31:*.arj=01;31:*.taz=01;31:*.lzh=01;31:*.lzma=01;31:*.tlz=01;31:*.txz=01;31:*.zip=01;31:*.z=01;31:*.Z=01;31:*.dz=01;31:*.gz=01;31:*.lz=01;31:*.xz=01;31:*.bz2=01;31:*.bz=01;31:*.tbz=01;31:*.tbz2=01;31:*.tz=01;31:*.deb=01;31:*.rpm=01;31:*.jar=01;31:*.rar=01;31:*.ace=01;31:*.zoo=01;31:*.cpio=01;31:*.7z=01;31:*.rz=01;31:*.jpg=01;35:*.jpeg=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.png=01;35:*.svg=01;35:*.svgz=01;35:*.mng=01;35:*.pcx=01;35:*.mov=01;35:*.mpg=01;35:*.mpeg=01;35:*.m2v=01;35:*.mkv=01;35:*.ogm=01;35:*.mp4=01;35:*.m4v=01;35:*.mp4v=01;35:*.vob=01;35:*.qt=01;35:*.nuv=01;35:*.wmv=01;35:*.asf=01;35:*.rm=01;35:*.rmvb=01;35:*.flc=01;35:*.avi=01;35:*.fli=01;35:*.flv=01;35:*.gl=01;35:*.dl=01;35:*.xcf=01;35:*.xwd=01;35:*.yuv=01;35:*.cgm=01;35:*.emf=01;35:*.axv=01;35:*.anx=01;35:*.ogv=01;35:*.ogx=01;35:*.aac=00;36:*.au=00;36:*.flac=00;36:*.mid=00;36:*.midi=00;36:*.mka=00;36:*.mp3=00;36:*.mpc=00;36:*.ogg=00;36:*.ra=00;36:*.wav=00;36:*.axa=00;36:*.oga=00;36:*.spx=00;36:*.xspf=00;36:
_ENV["MAIL"] => /var/spool/mail/root
_ENV["PATH"] => /usr/local/jdk/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/bin:/usr/X11R6/bin:/root/bin
_ENV["PWD"] => /root
_ENV["JAVA_HOME"] => /usr/local/jdk
_ENV["EDITOR"] => pico
_ENV["LANG"] => en_US.UTF-8
_ENV["HISTCONTROL"] => ignoredups
_ENV["SHLVL"] => 1
_ENV["HOME"] => /root
_ENV["LS_OPTIONS"] => --color=tty -F -a -b -T 0
_ENV["LOGNAME"] => root
_ENV["VISUAL"] => pico
_ENV["CVS_RSH"] => ssh
_ENV["CLASSPATH"] => .:/usr/local/jdk/lib/classes.zip
_ENV["SSH_CONNECTION"] => 75.102.7.18 43915 37.235.1.25 22
_ENV["LESSOPEN"] => |/usr/bin/lesspipe.sh %s
_ENV["G_BROKEN_FILENAMES"] => 1
_ENV["_"] => /usr/local/lsws/fcgi-bin/lsphp5

PHP License
This program is free software; you can redistribute it and/or modify
it under the terms of the PHP License as published by the PHP Group
and included in the distribution in the file: LICENSE

This program is distributed in the hope that it will be useful,
but WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

If you did not receive a copy of the PHP license, or have any
questions about PHP licensing, please contact license@
 
N

nnpro

Member
#12
#12
there is no automated way to revert litespeed version, and I don't see this explained in the documentation, is there any procedure for downgrade of litespeed on a cPanel based server?
 
N

nnpro

Member
#14
#14
Found it: litespeed console under Actions >> Version Manager
it was running 4.2.3 > I changed it to 4.2.2

I just tested one of the shops again but I had the same resulte: killed after 60 seconds.
Any additional ideas?
 
N

NiteWave

Administrator
#15
#15
it looks like for this issue, have to login your issue to collect more info.
please PM the root access so that speed up the trouble-shooting process.
 
N

nnpro

Member
#16
#16
@NiteWave I just wanted to send the PN but I am told that you account-limit does not allow any more additional PNs you should delete some :) please let me know where I can send you the PN or an email. Thanks
 
N

NiteWave

Administrator
#18
#18
status update:

1st, not likely lsws upgrade caused the probem.

nnpro has switched back to lsws 4.1.13 but issue still exist -- this has eliminated the possibility which the issue may due to new features from 4.2+

2nd, it's been hard to capture reproduce the issue.
finally, nnpro's observation is php script running over 60 seconds will cause trouble; within 60 seconds looks fine. so he created a simple scripts which last 70 seconds to let me test:
PHP: 
#cat time.php
<?php
        $timeInSeconds = 70;

        $start = microtime(true);
        $end = $start + $timeInSeconds;
        $diff = $end - $start;
        echo 'start: '.$start.'<br />';
        while ($start < $end)
        {
                $start = microtime(true);
        }
        echo 'end: '.$end.'<br />';
        echo 'difference: '.$diff;

?>
here's my test results:
1)in my chrome, 100% fail!
No data received
Unable to load the webpage because the server sent no data.
Here are some suggestions:
Reload this webpage later.
Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

google above error message, too many too many results and can't find out a close one.

if 30 seconds, that's ok, chrome see the result returned by php correctly.

2)in firefox, most time it succeeded, some time it failed.

3)strace the backend php process, not killed, completed normally

4)asked nnpro to put time.php under a https:// , he said it succeeded in chrome. then he tried to http:// again. guess what ? succeeded as well!

so far the observation is:
it looks dangerous for a http request which will be idle over 60 seconds.
either the client(especially chrome) or the server may think(wrongly) the connection has been closed by the peer, but actually not, due to unstable network status by various unknown reasons.
in contrast, https is more stable and reliable.

not sure any web server have been aware of such issue and give any workaround or solution. so in user's experience, the web server is much stable and predictable.

in application's standpoint, any action is known to take long time, need display a "progress bar" alike to user. otherwise, user may have bad experience to the application.

above is still in progress, not a final conclusion yet.
 
Last edited by a moderator:
M

ManagerJosh

New Member
#19
#19
Not to hijack this thread but our server was humming along quite nicely until the last 48 hours when one of the interworx accounts started crying out foul and spitting back out 500 Errors.

The behavior is very similar to what is being described here, where the some aspects of a script simply are being killed over where as other aspects of a script aren't.

More importantly it works sometimes and other times it doesn't.
 
You must log in or register to reply here.
Top