Other License FAQs

Can one license be installed on multiple servers?

No, one license can only be installed on one server. If you have VPS, each VPS will require its own license. The license is generated based on server hardware signature. So if you upgrade your server hardware, please make sure your license is still valid. 

license verification: lsws/bin/lshttpd -V

If not, please follow license migration procedure. If you want to move to a different server, you need to transfer your license first.

Can I use VPS license not on the VPS installation?

No. LSWS will detect if the server is on VPS, and will not run on a non-VPS environment with VPS license.

The trial version is for a Web Host Professional license only, how do I test if the Web Host Essential license satisfies what I need?

You can create a listener for the IP that your main site associated with. set “Binding” to one process only.

How do I check concurrent connections for my server?

There is limit for max concurrent connections for different licenses. Free version is limited to 150, VPS license is 500, Enterprise edition is unlimited. You can check the number of concurrent connections used from the real-time report in web admin console. Or use the command 

netstat -an | grep 80 | grep ESTA | wc -l

This will give you the number of current established connections. Only established connections from netstat output are considered to be concurrent.

I'm new to server management, can I just buy installation service for the free version?

Installation service is not associated with any edition or license, you can even use it to install standard edition. You can try LSWS on an different port, so it will not affect your current installation or cause any service down time.

If I upgrade from a VPS/Ultra VPS license, do I have to reinstall?

No, just like any other license you go through the upgrade/downgrade process.

How to check my current license?

Run command 

lsws/bin/lshttpd -V

It will list your current license information.

I forgot to pay my monthly subscription fee, now my license expired and my server stopped. What should I do?

You can log in to our online store and pay the invoice. Once the transaction goes through, you license will be automatically renewed within 10 minutes. On your server, just do license verification 

lsws/bin/lshttpd -V

. Your new license key will be automatically retrieved.

I made a purchase, but nothing happened?

You should receive an email notification with detailed instructions. You can also log in to our online client area. You should be able to see your products there. Your serial number will also be listed there; you can copy it and save to serial.no in the install directory. If you have any issues, please create a ticket with the license department from the client area.

Do I get free support for paid license?

Free community support is available through LiteSpeed forum . Email support and other support coverage can be purchased.

Where is my serial.no and license.key located?

Under lsws/conf