Memcached/redis disabled on one domain only

[cyrilmalka]

Hello,

I have several Wordpress blog hosted on a Litespeed server. Memcached and redis are activated on the cpanel. I have several other blogs and they all have Litespeed cache installed and running.

But for some reason, one of my blog pretends memcached and redis are disabled. I just can't make it understand it is mistaking.

I've tried to disable all plugins, uninstall, reinstall, empty my browser's cache... Nothing. On this one domain, it keeps on pretending memcached and redis are disabled.

What can I do?

Thanks in advance for your answers.

Regards,

Cyril

 

[Unique_Eric]

Hi,

Can you please create a phpinfo page to check if memcached module is loaded.

Best,
Eric

 

[cyrilmalka]

Hello, Eric,

Thanks for your answer.

It should be since it is working on my other blogs.

http://xxxx

Regards,

Cyril

 

[qtwrk]

Hello, Eric,

Thanks for your answer.

It should be since it is working on my other blogs.

http://malka.world/phpinfo.php

Regards,

Cyril

try inject phpinfo(); into your WP file , like header or footer file in theme , see if PHP environment setup by WP has altered/disabled these extension or not.

 

[cyrilmalka]

And how do I do that?

 

[qtwrk]

just open footer.php or header.php , add `phpinfo();` somewhere , it should output phpinfo in your WP page by then

 

[cyrilmalka]

I added phpinfo(); in the header and I can see the file phpinfo in the header. But I can't see much: https://xxxx

 

[qtwrk]

I added phpinfo(); in the header and I can see the file phpinfo in the header. But I can't see much: https://ledlightsheaven.com/

simplest way , add it in your wp-config

second line right after <?php

 

[cyrilmalka]

No, I mean, I can see the content of the phpinfo file in my header but I don't see how it helps anything.

 

[qtwrk]

No, I mean, I can see the content of the phpinfo file in my header but I don't see how it helps anything.

but does the phpinfo inside of WP , shows redis or memcached extension loaded ?

 

[cyrilmalka]

but does the phpinfo inside of WP , shows redis or memcached extension loaded ?

No it doesn't.

But the plug in says so too. That is the problem. On this site and this site only, these are not loaded.

 

[qtwrk]

hold on

let me clarify this

1. standalone phpinfo page , you see redis and memcached , right ?

2. phpinfo inserted in wp-config.php , you don't see redis/memcached , correct ?

 

[cyrilmalka]

hold on

let me clarify this

1. standalone phpinfo page , you see redis and memcached , right ?

2. phpinfo inserted in wp-config.php , you don't see redis/memcached , correct ?

Yes:

1. phpinfo page in the /public_html: I see redis and memcached.
2. phpinfo inserted in header.php, I don't see redis/memecached.
3. All the blogs have both activated except from one.

 

[qtwrk]

are both phpinfo loading same sets of php.ini and addtional .ini files ?

 

[cyrilmalka]

are both phpinfo loading same sets of php.ini and addtional .ini files ?

Sorry, I don't understand. How can I find out?

 

[qtwrk]

Sorry, I don't understand. How can I find out?

you should see , at first screen, something like my screenshot

do they both display same ?

 

[cyrilmalka]

you should see , at first screen, something like my screenshot

do they both display same ?

No.

On the main site, it says:



And on the one I put in the config-file of the site, it says:

 

[qtwrk]

now that is interesting ,

does your WP and this standalone phpinfo script on SAME DIRECTORY ? or they are aparted from different directories ?

 

[cyrilmalka]

I'm not sure I understand, so I explain and hope you can make something out of it:

I'm hosted at xxx.

In my /public_html I have my main domain. This is where I have phpinfo.php that I made.

My add-on domains are each placed in a subfolder to /public_html

So the second file, the one from the config-file, is from one of these domains.

I have several add-on domains there, and only have problems with this one.

I hope I answered your question

Regards,

Cyril

 

[qtwrk]

I'm not sure I understand, so I explain and hope you can make something out of it:

I'm hosted at NameHero.

In my /public_html I have my main domain. This is where I have phpinfo.php that I made.

My add-on domains are each placed in a subfolder to /public_html

So the second file, the one from the config-file, is from one of these domains.

I have several add-on domains there, and only have problems with this one.

I hope I answered your question

Regards,

Cyril

okay

in your 2 phpinfo pages , search for keyword "$_SERVER['SCRIPT_FILENAME']"

then post me result on both of them.