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Howdy, Sorry for the delayed response. I've reset the trial record for that IP. You can use a trial license on that IP now. Cheers, Michael

Howdy, Perhaps you'd already used your trial period before? While each trial license is valid for 15 days, each IP only has a 30 day trial period. If you've used the trial license in the past on this IP, the licensing server will have you registered as having already used your trial period. PM...

Absolutely. They're your host (and they generally provide really great support). Best of luck! Cheers, Michael

It should be fine. Michael

OK. You're going to need to check your error log to see what is causing the issue. Until we've figured out the issue, you should probably use Apache. You can find the error logs here: /usr/local/apache/logs/error_log Michael

Have you built matching PHP (for LiteSpeed)? You can do so by pressing the Build Matching LSPHP button in the cPanel plugin. Michael

Howdy, Are you using a control panel? If so, have you installed with a control panel plugin? Cheers, Michael

Howdy all, I'll be heading to World Hosting Days (WHD) starting April 1. WHD is the world's largest hosting conference. It will also be our first time attending a conference in Europe. I would love to take this chance to meet LiteSpeed users from all over the globe. If you'd like to set up a...

Hi Mike, Sorry to be confusing. This needs to be clarified: The final release of LSWS 5.0 will include support for third party modules. Right now we're just at release candidate 1. There are still a number of features that have not been added to 5.0 (but that will be before the final release)...

Howdy, Nope. Sorry. The VPS license is only for VPSs. For a dedicated server, you'll need at least a 1-CPU license. Cheers, Michael

Dear Oyun, Thank you for sending me a message. Unfortunately, I can't reply to your message. I think you probably locked the conversation when you started it. Also, if I can log in to your WebAdmin console, that means LiteSpeed is running. It's seems that everything is fine. Michael

Hi Wanah, Thanks for the suggestion. The issue usually isn't that the support team doesn't know what's been changed. The issue is that it's often hard to know whether a particular symptom stems from the problem that was fixed. That's why we generally just tell people to try upgrading to the...

Dear Oyun, There is no error here. The message only informs you how much longer your license has until it expires. Do you see any other errors? Cheers, Michael

Dear LiteSpeed-ers, We are proud to announce the first release candidate for LiteSpeed Web Server 5.0. This release candidate includes four major new features: 1. SPDY Support - Support for SPDY/2, 3, and 3.1 2. ESI Support - ESI language allows you to break up different parts of a dynamic...

Hey Wanah, You are right. The change logs (and the updates all over the site) are the biggest drag. We are looking at a way to address your (and other users' concern about not knowing which version you are getting) without adding too much drag to our development process. It definitely won't be...

Howdy, The reason we don't have this is that change logs release numbers take time to put together and we update the code too frequently to keep putting together change logs every time the code is updated. Whenever a bug is reported, we move as quickly as possible to address that issue and...

Hi all, We've just released a free addon for WHMCS that allows resellers to integrate WHMCS with their LiteSpeed account and LiteSpeed’s licensing system. This allows vendors to resell and keep track of LiteSpeed licenses more easily. Customers can: Purchase licenses Upgrade or downgrade...

Howdy all, We just released version 4.2.7 last Friday. The new release adds a number of small improvements: Allow root owned file in PHP suEXEC mode. Improved mod_security compatibility. Enabled custom php.ini via PP_CUSTOM_PHP_INI environment variable (used in Plesk PHP-FPM Apache...

Howdy, Initially, I was surprised, but the more I've thought about it, the more it makes sense. If the code is different from one version to another, you'll see different amounts of drag caused by different versions of ab. This means a slower version of ab will cover up differences between web...

Hello, I'm glad that you were able to solve this problem on your own. I just wanted to drop you a line to publicly thank you for reporting this issue. We have not seen the issue before. Now our developers are reviewing the code and will be adding measures to make sure this does not occur for...